Privacy Policy

Last Updated: September 11, 2023

This Privacy Policy outlines the practices of Hardware & Marine Supplies ("we", "us", or "our") regarding the collection, use, and disclosure of personal information when you use our website [] (the "Website") and engage in transactions with our marine supplies and hardware online store based in Kilmore Quay, County Wexford, Ireland. We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the laws and regulations of the Republic of Ireland and the European Union.

Information We Collect

We may collect and process the following categories of personal information from you:

  • Contact Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit card details, bank account information, and other payment-related details.
  • Purchase History: Details of products you have purchased from us.
  • Communications: Information provided when you contact us, such as emails and customer support inquiries.
  • Technical Information: IP address, browser type, device information, and other technical data collected when you interact with our Website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: Fulfilling and delivering your orders, processing payments, and providing customer support.
  • Communication: Sending transactional emails, order confirmations, and responding to your inquiries.
  • Marketing: With your consent, sending promotional emails about our products, offers, and updates.
  • Improving Website: Analysing website usage data to enhance our Website's performance and user experience.
  • Legal Obligations: Complying with legal obligations and regulations.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfil our contractual obligations to you.
  • Legitimate Interests: Processing for our legitimate business interests, such as improving our services and marketing.
  • Consent: Processing based on your explicit consent, such as for receiving marketing communications.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies).
  • Legal Requirements: Authorities and regulators when required by law or to protect our rights and safety.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal requirements.
  • Objection: Object to the processing of your personal information for specific reasons.
  • Withdrawal: Withdraw your consent for processing based on consent.
  • Data Portability: Receive a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Data Security

We implement technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, you can contact us at:

Hardware & Marine Supplies
Crossfarnoge, Kilmore Quay
Co. Wexford, Y35 R9YW
(053) 912 9791, 083 014 2645

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our Website, and the date of the latest revision will be indicated.

By using our Website and engaging in transactions with us, you consent to the practices described in this Privacy Policy.